Package travel agreement

SAMPLE PACKAGE TRAVEL AGREEMENT No. ____________ / ____________, under the Bulgarian Tourism Act.

Complete this template for the specific programme and provide it with the applicable pre-contract information and general terms. Fill in all blank fields or mark them not applicable before signing.

Today, ____________, in ____________, between Global Consult BG EOOD (Глобал Консулт БГ ЕООД), registered address Sofia, Studentski Grad, block 57, entrance В, company identification number 200106758, VAT No. BG200106758, travel agent licence No. PKK-01-6157 and tour operator licence No. PK-01-6955, represented by manager Dobroslav Iliev, referred to as the “Organiser/Tour Operator”; telephone +359 2 868 0 500, email info@globaltour.bg,

and consumer/contract holder: name ____________; personal identifier where required ____________; identity document No. ____________, issued on ____________, valid until ____________, by ____________; address ____________; telephone ____________; email ____________,

this package travel agreement is concluded. The consumer acts on their own behalf and, where applicable, with the necessary authority on behalf and for the account of the listed travellers.

Travel agent, where an intermediary is involved: company ____________; registration number ____________; address ____________; telephone ____________; email ____________; representative ____________.

Complete identification details only as needed for the contract, transport, visa, insurance or a legal obligation. For international reservations, names must be in Latin characters exactly as in the identity document.

1. Package and travellers

Excursion/holiday destination: ____________. Programme title and date/version: ____________. Group or private travel: ____________.

Additional traveller list, where needed: ____________.

2. Children under 18

Parents or legal guardians list the children travelling with them and the permissions and documents needed for the route.

For an unaccompanied minor with accommodation included: responsible person at the destination ____________; telephone/email for direct contact with that person or the child ____________.

3. Transport

Transport type, category and features; carrier: ____________. Included transfers and connections: ____________. Baggage, boarding point and intermediate stops: ____________.

4. Air tickets

Where air travel is included: airline ____________; flights and schedule ____________; baggage allowance ____________; check-in deadline ____________. Tickets and carrier conditions are provided in good time before departure.

5. Route, dates and duration

Starting point ____________; departure date ____________; exact or approximate time ____________.

Route, destinations and periods of stay: ____________.

Final destination ____________; return date ____________; exact or approximate time ____________.

Duration: ____________ days / ____________ overnight stays. Times are local unless stated otherwise. The daily programme is attached to this agreement.

6. Accommodation

Hotel/accommodation, location, category under the destination country's rules and main features: ____________.

Check-in arrangements, extra beds and accessibility: ____________. Attach a detailed list if several hotels are used.

7. Meals

Number and type of included meals; where provided: ____________. Meal arrangements confirmed by the Organiser: ____________.

8. Included and excluded services

Included visits, excursions, guiding, transfers, admission tickets and other services: ____________.

The price excludes: ____________. Types of additional costs that cannot reasonably be calculated in advance and calculation criteria: ____________. Costs are disclosed before concluding the agreement.

9. Base package price

Complete amounts in euro (EUR). Consumer prices include applicable taxes. Identify which travellers qualify for discounts.

10. Mandatory and selected supplements

Mandatory fees and services — state the amount, recipient and payment deadline/place. Include them in the final price without charging twice.

Optional services — include only those expressly selected by the consumer.

11. Final price

For ____________ travellers, the total final price including discounts and mandatory and selected supplements is ____________ EUR (in words: ____________ euro).

Final price = base total − discounts + mandatory supplements + selected optional services. Amount payable to the Organiser ____________; amount payable to another supplier ____________.

12. Payments

Deposit: ____________ EUR (in words: ____________), representing ____________% of the price; paid on/due by ____________.

Balance: ____________ EUR (in words: ____________), due by ____________. Other instalments or financial guarantees, where applicable: ____________.

Payment method, recipient and payment document: ____________. Deadlines follow the specific programme and applicable general terms.

13. Special requirements

Requested requirements: ____________. Requirements accepted and confirmed in writing by the Organiser, delivery arrangements and additional price: ____________.

The described and confirmed conditions are agreed; a blank field does not confirm agreement to an unspecified service.

14. Language, accessibility and documents

Language of guiding and other services requiring spoken communication: ____________.

Suitability for persons with reduced mobility; specific needs and confirmed assistance: ____________.

Passport and visa requirements for the travellers' citizenship and complete route; approximate visa processing times: ____________. Applicable health requirements: ____________. Information is provided before concluding the agreement.

15. Group size and minimum participants

Approximate group size ____________. Minimum participants, where a condition for operation ____________. Final notification deadline if this minimum is not reached ____________.

Cancellation for insufficient participants must be notified at least 20 days before trips lasting more than 6 days, 7 days before trips lasting 2 to 6 days, and 48 hours before trips lasting less than 2 days. A minimum-participant condition for private travel applies only if expressly agreed.

16. Insurance and assistance

Tour Operator Liability insurance under Article 97 of the Tourism Act: policy No. 13052610000333/12.05.2026, Lev Ins AD, valid until 31 May 2027. Insured amount and cover according to the supplied certificate: ____________. For travel outside that period, state the policy valid for the trip.

Insurer: Lev Ins AD, 67A Simeonovsko Shose Boulevard, Sofia; telephone +359 2 404 94 92 / 0800 15 333; info@lev-ins.com; https://www.lev-ins.com. Insolvency protection applies in accordance with the law and policy.

Travel medical/other insurance: insurer ____________; policy/certificate ____________; cover, limit and period ____________; premium ____________ EUR; assistance telephone ____________.

Optional insurance for cancellation costs and assistance, including repatriation: selected/not selected ____________; conditions and premium ____________.

Local representative or contact point: name ____________; address ____________; telephone ____________; email ____________. Emergency contact for the trip: ____________.

The Tour Operator is responsible for proper performance of all included travel services and must assist travellers in difficulty under the Tourism Act.

17. Changes, cancellation, transfer and complaints

Applicable conditions and traveller cancellation fees: ____________. Package travel terms: https://www.globaltour-bg.com/pages/package-travel-terms?lang=en. Statutory rights to fee-free termination and refunds remain.

Expressly agreed price adjustment option and calculation formula, if any: ____________. Any increase is subject to lawful reasons, justification and notification at least 20 days before the start, a corresponding right to a reduction, and a right to terminate without a fee if the increase exceeds 8%.

The traveller may transfer the agreement to another person meeting the requirements, with reasonable notice on a durable medium; notice at least 7 days before the start is considered reasonable. Additional costs must be actual, justified and evidenced.

Report any lack of conformity without undue delay to the local representative or Organiser. Requests and complaints: info@globaltour.bg; +359 2 868 0 500. The local contact is in section 16; procedures and deadlines are in the applicable general terms without restricting statutory rights.

Out-of-court resolution may be sought through the general conciliation commissions of the Bulgarian Commission for Consumer Protection, subject to the voluntary procedure: https://kzp.bg/bg/pomiritelna-komisiya. Commission competent for the case: ____________. Judicial remedies remain available.

18. Attachments, delivery and signatures

Attachments: specific programme; general terms; additional traveller lists; accepted special requirements; applicable standard information form; insurance certificate and conditions, where applicable.

Provide the standard form before the traveller becomes bound — Annex 1 where hyperlinks can be used, or Annex 2 in other applicable cases. Published information: https://www.globaltour-bg.com/pages/standard-information-form?lang=en.

List of documents actually provided, medium and date/time received: ____________. Publication of this template does not prove that a particular client received documents or signed an agreement.

Provide the agreement or confirmation on a durable medium. When concluded in the parties' presence, the traveller is entitled to a paper copy; for paper signatures, prepare two identical copies. Tickets, vouchers and necessary travel details are supplied in good time before the start.

Personal data: https://www.globaltour-bg.com/pages/privacy-policy?lang=en. Complete and review the fields and attachments before signing.

Template revision: 12 October 2026. Assistance: info@globaltour.bg, telephone +359 2 868 0 500.