Booking a trip

Plan your next journey with Global Tour. Here you will find the booking steps, payment information and the details needed to prepare your travel documents.

1. Where to book

You can request a trip at the Global Tour office, through our agency website https://www.globaltour.bg, by email at info@globaltour.bg or at the offices of our authorised travel agents.

You can also browse programmes and send an inquiry from this website: https://www.globaltour-bg.com/programs?lang=en.

2. Confirmation, contract and payment

Booking requires confirmation by our team, a signed contract and payment of the deposit or full amount specified for your chosen programme. The deposit, payment deadlines and payment method are set out in the programme and contract.

An online inquiry alone does not guarantee availability or constitute a confirmed booking. Our team checks whether the trip can be arranged and sends you confirmation with the specific terms.

3. How to request a trip online

1. Choose your trip and submit an online inquiry or booking request through the website. Include your preferred date, number of travellers and contact details.
2. You will receive an email about availability and the trip conditions. If booking is possible, we will provide the pre-contract information, contract and payment instructions. Depending on the specific booking, payment methods may include ePay, EasyPay, credit or debit card, bank transfer or payment at our office. Use the method and payment details stated in your confirmation.
3. Sign the contract and pay the required deposit or full amount by the stated deadline. Once payment is received, we prepare your travel documents. A voucher is issued after full payment, where applicable.

4. Details for the contract and invoice

To prepare the contract and travel services, provide the details requested by our team for each traveller and the specific programme.

Full name — in Latin characters, exactly as shown in the identity document, when required for the reservation or international travel. Names in Cyrillic may also be needed for the contract.

Bulgarian personal identification number (ЕГН) or another applicable personal identifier — when necessary for the contract, insurance or a legal obligation. For foreign nationals, the identification details are agreed according to the service.

Identity document — identity card or passport number and expiry date, when required for the trip, carrier, visa or insurance.

Contract holder — name, the identification details and address needed for the contract, a contact telephone number and email address.

If you require an invoice, provide the recipient's details. For a company, these are its name, registration number (ЕИК for Bulgarian companies), VAT number if registered and address; for an individual, the details needed to issue the invoice.

We request only the data needed for the specific service and applicable legal obligations. Provide it through the channel agreed with our team. Do not send bank card details by email or attach identity document copies to your initial inquiry unless expressly requested for a specific necessary procedure.

Before booking, read the programme conditions and the applicable general terms: for package travel — https://www.globaltour-bg.com/pages/package-travel-terms?lang=en; for day trips — https://www.globaltour-bg.com/pages/day-trip-terms?lang=en.

For booking assistance: info@globaltour.bg, telephone +359 2 868 0 500.